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We had a great experience with Americool heating & cooling. Last year when my old system died they were very quick to respond even though I was not a current customer. They came quickly and completely replaced my whole unit. They were very knowledgeable and professional. This year they came for my one-year service, which they reminded me I needed. They were very prompt and courteous. I will definitely be signing up for their maintenance plan. Read Less

I’ve been with Americool for several years, they’ve always taken great care and time in meeting our needs. I subscribe to their maintenance plan for both my homes, which is definitely affordable. Anne my point of contact has always shown professionalism and kindness. John my service tech, respectful, knowledgeable and caring has always gone above and beyond they are my super heroes! Thank you Americool for everything! Read Less

The Service Team was great - Lisa worked me into the schedule within 30 minutes of my call. Asked if she could send a team now that was in the area finishing a job. Service Team arrived , Chris & Jason very professional with big smiles checked out my furnace explained to me the issue and provided a temporary solution, less than 30 minutes heat was back on. Lisa called back 1 hour said could have the new parts ready to install whenever I was ready. Thank you Have a Merry Christmas!! Read Less

My service all started with their technician coming out to evaluate my current unit which was installed back in 1996! Their technician was very thorough with his evaluation and told me the honest truth about my unit was doomed and he could fix it if I wanted to pay but it would be costly as it’s and out dated unit. Chip Wells then came out to help me weigh my options and he was absolutely professional and fully helped me understand everything and he’s a pretty cool guy too and we enjoyed a couple laughs while he helped make my decision and educate me on my options. He gave me an install date and was actually able to get everything installed before his predicted date. His install team was very impressive and let me tell you all the American flags in my front yard made me feel very patriotic! His team made us feel like family and they worked quickly and cleaned up afterwards! I’ll definitely refer them to anyone who needs any of their services! Thank you Americool !!! We are definitely cool now Read Less

As a first time customer, I cannot speak more highly of our experience. Our heat was not functioning and on such a cold day, I was so relieved that a technician was available and at our home within a few short hours of my call. John was fantastic and did a great job explaining the issue and its remedy. Based on this interaction and my overall experience, we will be switching our annual services to Americool. Thank you! Read Less